Telephone © by plenty.r.
Planning to shop online between Black Friday – which is increasingly more of a Post-Turkey Thursday – and Cyber Monday? A company called STELLAService has determined that the merchants with the shortest phone-support hold times are Nordstrom.com (18 seconds), Overstock.com (44 seconds), LLBean.com (46 seconds), Zappos.com (1 minute, 9 seconds) and Target.com (1 minute, 18 seconds).
That information is based on the 2011 shopping season. I bet it’ll be just as good this year, since retailers are scrambling to stand out among the din of the busiest shopping weekend of the year.
And if you’re buying from a place that leaves you languishing on hold for lonnnnng minutes? Here are six things to do while you wait: